Resources · Guide
How to Make an Alternative Provision Referral: A Step-by-Step Guide for Schools
A practical, step-by-step guide for SENCOs, inclusion leads and heads of year on making a safe, well-prepared alternative provision referral.
Why a good referral matters
An alternative provision referral is often made at a difficult moment for a young person and their family. A clear, complete referral helps the provider decide quickly whether they can meet the pupil’s needs, keeps everyone safe from day one, and sets the placement up to succeed. A rushed referral with missing information can lead to delays, an unsuitable placement or avoidable safeguarding risks.
This guide walks SENCOs, inclusion leads, heads of year and pastoral teams through the process step by step. Local arrangements vary, so always check your local authority’s processes and your own school policies too.
Step-by-step: making the referral
Step 1: Be clear about why AP is being considered
Write down what you hope the placement will achieve. Is it an early intervention to prevent exclusion, education following a suspension or permanent exclusion, part of a managed move, or support for a health need? The DfE’s statutory guidance on alternative provision expects every placement to have clear objectives, so agree these at the start and make them measurable where you can – for example, improved attendance, re-engagement with English and maths, or a planned return to school.
Step 2: Involve the pupil and their family
Talk to parents or carers and the young person before the referral is sent. Explain why AP is being suggested, what it will involve and how long it is expected to last. Record their views. Families who feel listened to are far more likely to support the placement, and young people engage better when they understand the plan.
Step 3: Choose a suitable provider
Check that the provider can meet the pupil’s needs and that it is safe and properly run. Find out whether it is registered with the DfE if it needs to be, when it was last inspected or quality assured, what qualifications it offers and how it shares attendance and safeguarding information. Ask for written confirmation that staff safeguarding checks have been carried out, as KCSIE requires.
Step 4: Gather the right information
A provider cannot keep a pupil safe if they do not know the risks. A good referral usually includes:
- pupil details, contacts and who has parental responsibility
- the reason for referral, including any history of suspensions or exclusions
- special educational needs, any EHC plan, and medical needs or medication
- relevant safeguarding information, shared on a need-to-know basis with the provider’s designated safeguarding lead
- known risks and triggers, and strategies that work well
- current attainment, particularly in English and maths
- the agreed objectives, proposed timetable and expected length of placement
Step 5: Get consent and share information lawfully
Share personal information in line with UK GDPR and your school’s data protection policy. Use a secure method – not ordinary email attachments – and share only what the provider needs. Make sure you have parental consent where it is required, for example for photographs, trips or medical information, and keep a record of it.
Step 6: Agree the placement in writing
Once the provider accepts the referral, agree the details in writing: start date, days and times, transport, the named contacts at both settings, how attendance will be reported, how safeguarding concerns will be shared, the cost, and when the placement will be reviewed.
Step 7: Record attendance correctly from day one
The pupil usually remains on your roll, so you need accurate daily attendance from the provider to keep your registers right. Agree how quickly absences will be reported, so that a pupil who does not arrive is followed up the same day.
Step 8: Review and plan the next step
Review the placement regularly against the objectives you set, with the provider, the family and the young person. Every placement should have an exit plan, whether that is reintegration into school, a move to a specialist setting or a transition to post-16 education or training.
Common pitfalls to avoid
- sending a referral without speaking to the family first
- leaving out risks or safeguarding information the provider needs to keep the pupil and others safe
- agreeing a placement with no clear objectives or review date
- relying on weekly emails for attendance instead of same-day information
- losing track of timetable changes, so nobody is sure where the pupil should be
How ReferralMS makes referrals easier
ReferralMS is an AP referral system that replaces paper forms and email chains with one secure online referral. Schools complete a structured referral that captures needs, risks and objectives, send it straight to the provider, and follow its status from submitted to accepted and placed. Once the pupil starts, the school can see session-by-session attendance, timetable changes and safeguarding concerns raised by the provider – all in one place, with a full record of who did what and when.